Free Shipping On Orders Over $49

Our Policies

Terms and Conditions
Please read the following terms and conditions of use carefully before using this website. All users of this website agree that access to and use of this website are subject to the following terms and conditions. If you do not agree to these terms and conditions, please do not use this website. 

Typographical Errors
In the event a TeaLula product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TeaLula shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. TeaLula shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled TeaLula shall issue a credit to your credit card account in the amount of the incorrect price. 

Disclaimer
This website and the materials and products in this website are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TeaLula disclaims all warranties, express or implied. TeaLula does not represent or warrant that the functions contained in the website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes the website available are free of viruses or other harmful components. TeaLula does not make any warranties or representations regarding the use of the materials in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. 

Limitation of Liability
TeaLula shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if TeaLula has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

Privacy Policy
We respect your privacy rights and exercise great care to safeguard information in our possession. TeaLula does not share any customer information, including e-mail addresses. We will not disclose any information about you in any way. Even within our company, we restrict access to your information only to those individuals who need it to provide you with products available from TeaLula. We do not share or provide any information to third-party companies. 

What Information Do We Collect?
When you visit this website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

Personal Information You Choose to Provide

Registration Information
When you register for any of our products, services, or newsletters you will provide us information about yourself.

Credit Card InformationIf you choose to avail of our services, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

-Name
-Mailing address
-Email address
-Credit card number
-Name on credit card
-Credit card billing address
-Business and home phone number

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Website Use Information

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

How Do We Use the Information That You Provide To Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services, and for other lawful purposes. These uses improve our site and better tailor it to meet your needs. 

Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law. 

Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by following the link provided on the newsletter or email. 

What Are Cookies? 
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies? 
As you visit and browse our website, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback to constantly improve our website and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies. 

IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. 

Sharing and Selling Information
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. 

What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public. 

What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. 

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding. 

Your Consent
By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice. 

Security Policy
In order to guard your information, our website uses Secure Sockets Layer (SSL), the most widely used data encryption coding system for secure e-commerce transactions. SSL encrypts your credit card number, name and address so only TeaLula is able to decode your information. We maintain physical, electronic and procedural safeguards to protect your confidentiality and security of personally identifiable information transmitted to us using this website. Electronic mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

To confirm your connection is secure, look at the bottom status bar of your browser window. You should see an unbroken key or a closed lock (depending on your browser). If this is visible, the SSL is active and your information is secure. Most browsers offer additional security alerts. You should also see the letters "https" (rather than "http") located in the URL address window at the top of your browser which indicates you are using a secure browser. If for some reason you are unable to connect to our secure server, please call us at 847-823-8327.